FAQ
General questions
What is Shave'n Go and how does it work?
What is Shave'n Go and how does it work?
Shave'n Go is an innovative hair removal device made of high-quality nanoglass that removes hair mechanically and completely without chemicals. The special nanoglass surface works with gentle, circular movements to remove fine to medium hairs on arms and legs. At the same time, the application provides a natural exfoliation, leaving your skin smooth and supple. Best of all: you don't need water, shaving foam, or any other chemicals – Shave'n Go works on dry skin, making it perfect for on the go or quick use at home.
For which body parts is Shave'n Go suitable?
For which body parts is Shave'n Go suitable?
Shave'n Go was specifically developed for hair removal on the arms and legs. These areas have the ideal skin structure for nanoglass technology. It is particularly effective on the lower legs, thighs, forearms, and upper arms. We recommend not using Shave'n Go on the face, in the intimate area, or on other sensitive areas of the body, as these areas have a different skin structure and require special care.
Is Shave'n Go suitable for all skin types?
Is Shave'n Go suitable for all skin types?
Yes, Shave'n Go is generally suitable for all skin types, as it works without harsh chemicals. We offer two different versions: the Soft collection for delicate and sensitive skin, and the Strong collection for normal to robust skin. If you have very sensitive skin or are prone to skin reactions, we recommend trying the Soft version first. If you have any skin conditions or are unsure about anything, please consult your dermatologist before your first use.
Application & Technology
How do I use Shave'n Go correctly?
How do I use Shave'n Go correctly?
The application is incredibly simple and takes place in three steps: First, cleanse the desired area of skin and ensure it is completely dry – free of lotions, oils, or creams. Then, gently glide Shave'n Go over the skin in circular motions, applying light but noticeable pressure. The movements should be even and methodical, not rushed or too fast. After use, apply a soothing body lotion to optimally care for the skin and prolong the smooth result.
How often can I use Shave'n Go?
How often can I use Shave'n Go?
The frequency of use depends on your individual hair growth and personal preferences. Most of our customers use Shave'n Go every 3-7 days for optimal results. Since the method is very gentle on the skin, you can use it more frequently if needed. Always pay attention to your skin's reaction and give it a break if necessary. Over time, you will find the perfect application interval for you.
Does Shave'n Go also work on longer hair?
Does Shave'n Go also work on longer hair?
Shave'n Go is most effective on fine to medium hair. For very long hair (over 5mm), we recommend trimming it first to achieve the best results. The nanoglass technology works optimally when it is in direct contact with the skin and the hairs are not too long. However, this is not a problem for regular use after the first application, as regrowth will be the ideal length.
Safety & Skin Compatibility
Is shave 'n go safe? Could I hurt myself?
Is shave 'n go safe? Could I hurt myself?
Shave'n Go is exceptionally safe to use. Unlike conventional razors, it has no sharp blades that can cause cuts or injuries. The nanoglass surface is designed to remove hairs without damaging the skin. Even with accidentally applying more pressure, no cuts will occur. This makes Shave'n Go the ideal solution for anyone who is afraid of razor burn or is in a hurry.
Can Shave 'n Go cause skin irritation?
Can Shave 'n Go cause skin irritation?
Shave'n Go is significantly gentler on the skin than conventional shaving methods. Since no blades are used and the device operates without chemicals, skin irritation is very rare. Most customers even report an improvement in their complexion thanks to the integrated exfoliating effect. Should you still experience a sensitive reaction, use less pressure or switch to the soft setting. For very sensitive skin, we recommend testing the shaver on a small area first.
What should I do if my skin is red after use?
What should I do if my skin is red after use?
Mild redness may occasionally occur, especially during the first use or if you have applied too much pressure. This usually disappears within a few hours. Apply a soothing, fragrance-free lotion and avoid further rubbing of the area. Next time, use less pressure and make several gentle passes instead of pressing harder all at once. If redness persists, discontinue use and consult a dermatologist if necessary.
Product comparison & benefits
What are the advantages compared to conventional razors?
What are the advantages compared to conventional razors?
Shave'n Go offers numerous advantages over traditional razors: It requires no water, shaving foam, or replacement products – saving you time and money. There's no risk of cuts, and no blades to dull or need replacing. It can be used anywhere, even on the go or while on vacation. Furthermore, Shave'n Go is environmentally friendly, as it can be used for a long time with proper care and doesn't generate any additional plastic waste. The integrated exfoliating effect also ensures smoother, more cared-for skin.
How does Shave'n Go differ from hair removal creams?
How does Shave'n Go differ from hair removal creams?
Unlike depilatory creams, Shave'n Go is completely chemical-free and therefore suitable for sensitive skin. There are no unpleasant odors, no waiting times, and no risk of allergic reactions to chemical ingredients. It can be used immediately, and the results are instantly visible. Plus, you don't need to buy expensive creams again – Shave'n Go is a one-time investment that quickly pays for itself.
Why should I choose Shave'n Go instead of waxing or epilating?
Why should I choose Shave'n Go instead of waxing or epilating?
Shave'n Go is significantly less painful than waxing or epilating. While these methods pull the hairs out by the root and are often painful, Shave'n Go works gently on the skin's surface. There is no pain, no redness from pulled hairs, and no risk of ingrown hairs. It can be used anytime, without an appointment or preparation. Furthermore, it is more cost-effective than regular waxing appointments.
Care & Durability
How do I clean and care for my Shave'n Go?
How do I clean and care for my Shave'n Go?
Cleaning your Shave'n Go couldn't be simpler: After each use, rinse it under running water and dry it with a soft cloth. If needed, you can use a mild soap. Avoid harsh cleaning agents or abrasive materials that could damage the nanoglass surface. Store your Shave'n Go in a dry place, ideally in the included storage container. With proper care, your Shave'n Go will last for years.
How long does a Shave 'n Go last?
How long does a Shave 'n Go last?
With normal use and proper care, Shave'n Go is designed to last for many years. The high-quality nanoglass surface doesn't wear down like razor blades and retains its effectiveness permanently. Many of our customers have been using their Shave'n Go for over two years without any loss of quality. This makes it an extremely economical solution – while you constantly have to buy new blades with conventional razors, Shave'n Go is a one-time investment.
What happens if my Shave'n Go breaks?
What happens if my Shave'n Go breaks?
Shave'n Go is made of robust nanoglass and is very durable under normal use. However, should a defect occur, please contact our customer service. We will review each case individually and find a satisfactory solution. To maximize its lifespan, please avoid dropping your Shave'n Go or subjecting it to strong impacts.
Purchase decision & warranty
Which option is right for me?
Which option is right for me?
Choosing the right option depends on your skin type and preferences: The Soft collection (Berry Soft and Lime Soft) is ideal for sensitive skin, first-time users, or anyone who prefers particularly gentle hair removal. The Strong collection (Berry Strong and Lime Strong) is suitable for normal to robust skin and anyone who wants more powerful results or has coarser hair. If you're unsure, we recommend starting with the Soft option – you can always switch to the Strong version later.
Do you offer a money-back guarantee?
Do you offer a money-back guarantee?
Yes, we are so confident in the quality and effectiveness of Shave'n Go that we offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your Shave'n Go within 30 days of receipt and receive a full refund. Simply contact our customer service, and we will handle the return for you without any hassle.
How quickly will it be delivered?
How quickly will it be delivered?
We ship all orders quickly and reliably. Orders placed before 2 PM are shipped the same day. Delivery time is typically 1-3 business days within Germany. You will receive a tracking number so you can track your shipment at any time. Shipping is free.
Can I order multiple Shave 'n Go orders?
Can I order multiple Shave 'n Go orders?
Absolutely! Many customers order multiple Shave'n Go devices – one for home and one for on the go, or different versions to try out. Shave'n Go is also a very popular gift for family and friends. For larger orders, please contact our customer service team for possible quantity discounts.
Sustainability & Environment
Is Shave'n Go environmentally friendly?
Is Shave'n Go environmentally friendly?
Yes, Shave'n Go is a very environmentally friendly alternative to traditional shaving methods. A single Shave'n Go replaces hundreds of disposable razors and their packaging. No blades are produced that need to be disposed of regularly, and no chemicals are used that release into the environment. Its long lifespan and the possibility of repeated use make Shave'n Go a sustainable choice for environmentally conscious consumers.
What materials is Shave'n Go made of?
What materials is Shave'n Go made of?
Shave'n Go is made from high-quality nanoglass, an environmentally friendly and durable material. The nanoglass is free of harmful chemicals and fully recyclable. It is manufactured under environmentally sound conditions, and we ensure a sustainable supply chain. The material used is skin-friendly and dermatologically tested.