Cancellation

Information for consumers regarding the right of withdrawal from contracts for the delivery of goods in a single shipment

Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise your right of withdrawal, you must inform us ([please insert: name/company, address, telephone number and email address; you can also use the shortcode and save the address in your settings]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you (including delivery costs, excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option) without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We reserve the right to withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Template for the cancellation form
(If you wish to cancel the contract, please fill out this form and return it to us)
– To [please insert: name/company, address, email address, fax number (if you have one)]:
– I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered (*)/Received (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if the cancellation is submitted in paper form)
- Date

—————————————

(*) Delete as appropriate.

Exclusion and premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
Delivery of goods that can spoil quickly or whose expiration date is quickly exceeded;
Supply of alcoholic beverages for which a price was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value is subject to fluctuations on the market over which the entrepreneur has no influence;
The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the supply of goods which, due to their nature, have been inseparably mixed with other goods; for the supply of audio or video recordings or computer software in a sealed package if their seal has been removed after delivery.

Information for consumers regarding the cancellation of contracts for the delivery of multiple goods that are ordered as a single order but delivered separately

Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason, starting from the day on which you, or a third party designated by you (you cannot designate the carrier), take possession of the last goods. To exercise your right of withdrawal, you must inform us ([please provide name/company, address, telephone number and email address; you can also use the shortcode and save the address in your settings]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may, but are not required to, use the model withdrawal form attached to this cancellation policy. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you (including delivery costs, excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option) without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We reserve the right to withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You are responsible for the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.

Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it to us.)
– To [please insert: name/company, address, email address, fax number (if you have one)]:
– I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered (*)/Received (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if the cancellation is submitted in paper form)
- Date
—————————————
(*) Please delete as appropriate.

Exclusion and premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
the supply of goods that can spoil quickly or whose expiration date is quickly exceeded;
the supply of alcoholic beverages for which a price was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value is subject to fluctuations on the market over which the entrepreneur has no influence;
The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the supply of goods which, due to their nature, have been inseparably mixed with other goods; for the supply of audio or video recordings or computer software in a sealed package if their seal has been removed after delivery.

Information for consumers regarding the right of withdrawal from contracts for goods that are delivered in several partial shipments or parts.

Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods. To exercise your right of withdrawal, you must inform us ([please provide name/company, address, telephone number and email address; you can also use the shortcode and save the address in your settings]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you (including delivery costs, excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option) without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We reserve the right to withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You are responsible for the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.)
– To [please insert: name/company, address, email address, fax number (if you have one)]:
– I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered (*)/Received (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if the cancellation is submitted in paper form)
- Date
—————————————
(*) Please delete as appropriate.

Exclusion and premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
Delivery of goods that can spoil quickly or whose expiration date is quickly exceeded;
Supply of alcoholic beverages for which a price was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value is subject to fluctuations on the market over which the entrepreneur has no influence;
The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the supply of goods which, due to their nature, have been inseparably mixed with other goods; for the supply of audio or video recordings or computer software in a sealed package if their seal has been removed after delivery.